At Reliable Appliance Repair Texas, we are committed to delivering high-quality appliance repair services. This Refund Policy outlines the conditions under which a refund may be considered and the process for requesting one.

1. Service Satisfaction
   
   Our priority is your satisfaction. If you are not happy with the service provided, please reach out to us as soon as possible so we can work to resolve the issue.

2. Refund Eligibility
   
   Refund requests may be reviewed under the following circumstances:

• The service was not completed as agreed
• Parts or labor were charged incorrectly or not provided
• A technician error directly impacted the quality of the repair

3. Refund Request Process
   
   To request a refund, please follow these steps:

• Contact us by phone or email within 7 days of the service date
• Provide your service invoice or receipt
• Include a clear explanation of the problem

Our team will evaluate your request and respond within 3 business days.

4. Refund Method
   
   If approved, refunds will be issued to the original payment method used for the service. Processing time may vary based on your bank or payment provider.

5. Non-Refundable Services
   
   Services that have been completed correctly and according to the agreed scope of work are not eligible for a refund. In addition, parts that have been properly installed and are functioning as intended are non-refundable.